Fern — Support

Something not working, or have a question? Open an issue on GitHub — that's the fastest way to reach me.

Common questions

Where is my data stored?
Entirely on your device. Fern has no account and no server — see the Privacy Policy for the full picture.

I switched phones / reinstalled Fern — where did my history go?
Since everything is stored locally, fasting history doesn't currently transfer between devices or survive a reinstall. If you're subscribed to Fern+, use Restore Purchases in Settings to bring your subscription back — that part is tied to your Apple ID, not the device.

How do I cancel or manage Fern+?
Through your Apple ID subscriptions, the same as any App Store subscription: Settings app → your name → Subscriptions, or directly from Fern's own Settings tab via "Manage subscription."

Is the fasting/health guidance in the app medical advice?
No — it's general wellness information, not medical advice, and doesn't replace guidance from a doctor. Fern says this directly before you start, especially if you mentioned a health condition during setup.

Does Fern connect to Apple Health?
Only if you turn it on in Settings — it's never requested automatically. When connected, Fern reads (never writes) your weight and sleep data to show trends alongside your fasting history.